customer charter

As a public sector pension scheme administrator we are very much aware of the need for efficiency and the need to strive for value for money in all the services we provide. We are also very aware of the fact that we are dealing with people and that we provide our services in a courteous, helpful and professional manner. Our promise to you on all these issues is contained in our customer charters. Simply click on the charter applicable to you from the list below.

Title

Size (Bytes)

Date

Customer Charter for Pensioner Members

510.04 KB

01/12/2007

Customer Charter for Current Members

593.57 KB

01/07/2007

Customer Charter for Councillor Members

69.23 KB

01/07/2004