The Support and Engagement Team is dedicated to providing support to potential new employers and existing employers in the scheme.
The team are:
| Lisa Clarkson |
Technical and Training Officer |
| Katherine Morrison |
Technical and Training Officer |
| Vickie Burtoft |
Engagement Officer |
| Elaine Sullivan |
Engagement Officer |
| Pat Knowles |
Technical Support |
| Laura Lavender |
Business Support Officer |
Contacts:
Please find below our contact details and a brief explanation of the type of query you can raise and ensure your query is directed to the correct department:
Becoming a new SYPA employer and employer responsibilities, please direct your queries to
Support
Employer Support, Engagement, Ill Health queries and arranging Training, please direct your enquiry to
Engagement
Enquiries relating to an individual scheme member, please direct your enquiry to
Customer Services
Queries regarding Direct Debits, please direct your enquiry to
Direct Debits
System and Software enquiries, this includes issues with being locked out of the system, creating and amending systems profiles and dealing with process problems please direct your queries to
ICT