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You may be able to find the answer to your query, or action your request online using the frequently asked questions

0300 303 6160


Our Customer Services help line opening hours :


Monday: 9:30am - 4:30pm

Tuesday: 9:30am - 4:30pm

Wednesday: 9:30am - 4:30pm

Thursday: 9:30am - 4:30pm

Friday: 9:30am - 4:30pm


If you are a scheme employer you should call 0300 303 6160 or please enquire via the employer engagement contact form