You may be able to find the answer to your query, or action your request online using the
frequently asked questions
Our Customer Services help line opening hours :
Monday: 9:30am - 4:30pm
Tuesday: 9:30am - 4:30pm
Wednesday: 9:30am - 4:30pm
Thursday: 9:30am - 4:30pm
Friday: 9:30am - 4:30pm
If you are a scheme employer you should call 0300 303 6160 or please enquire via the employer engagement
contact form