What is a Life Certificate?
Sometimes known as a certificate of existence or a proof of life. A Life Certificate is a simple form that is sent to all members living abroad and selected pensioners in the UK every 18 months. Life Certificates are used as a security measure to prevent pensions being paid to members who have passed away or are no longer entitled to them. As an Authority we have a duty of care to protect our members money and guard against fraud.
What do I need to do?
There’s nothing to worry about if you do receive one. You should sign it and get someone who knows you, but is not related to you, to witness your signature. Alternatively, we can arrange a video call to confirm existence in which case a witness signature isn’t required. The certificates will be sent by email if we have your email address.
What if I don’t verify my identity?
We may have to suspend your pension to safeguard against any fraudulent activity if we are unable to verify your identity.
When will the next exercise take place?
We will start to contact members living abroad in June 2024.
Keeping your information up to date
It’s important that you keep us up to date if you move address, change your bank details, or your personal circumstances change.
Moving address
You can let us know you've moved by using any of the following services
Change of Address