Employer Support

Employer Support

The Support and Engagement Team is dedicated to providing support to potential new employers and existing employers in the scheme.

The team are:

John Ronson Support and Engagement Manager
Katherine Morrison Technical and Training Officer
Vickie Burtoft Engagement Officer
Elaine Fairley Engagement Officer
Pat Knowles Technical Support
Laura Lavender Business Support Officer


Please find below our contact details and a brief explanation of the type of query you can raise and ensure your query is directed to the correct department:

Becoming a new SYPA employer and employer responsibilities, please direct your queries to Support


Employer Support, Engagement, Ill Health queries and arranging Training, please direct your enquiry to Engagement


Enquiries relating to an individual scheme member, please direct your enquiry to Customer Services


Queries regarding Direct Debits, please direct your enquiry to Direct Debits