South Yorkshire Pensions Authority


Accessibility statement for South Yorkshire Pensions Authority

This accessibility statement applies to

This website is run by South Yorkshire Pensions Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

    • change colours, contrast levels and fonts 
    • zoom in up to 300% without the text spilling off the screen  
    • navigate most of the website using just a keyboard 
    • navigate most of the website using speech recognition software 
    • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet opens in new window  has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible: 

    • you cannot modify the line height or spacing of text 
    • most older PDF documents are not fully accessible to screen reader software 
    • video streams do not have captions 
    • you cannot skip to the main content when using a screen reader 
    • not all images contain an alternative or descriptive text 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 7 days. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: The ICT Unit  

We’ll consider your request and get back to you in 5 days.

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) opens in new window

Contacting us by phone or visiting us in person 

Find out how to contact us

Technical information about this website’s accessibility 

South Yorkshire Pensions Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-compliance with the accessibility regulations 

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). 

We plan to add text alternatives for all images by October 2020. When we publish new content we’ll make sure our use of images meets accessibility standards. 

Disproportionate burden 

Navigation and accessing information 

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). 

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag. 

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. 

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents 

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 opens in new window if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

Live video 

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations opens in new window

What we’re doing to improve accessibility 

We are creating an accessibility roadmap and a new website that will be compliant with the Web Content Accessibility Guidelines version 2.1 AA standard 

Preparation of this accessibility statement 

This statement was prepared on 01/09/2020. It was last reviewed on 04/09/2020. This website was last tested on 17/08/2020. South Yorkshire Pensions Authority carried out their own testing