Latest news within the Authority and the LGPS. Please note: some articles will require Adobe PDF reader.


Coronavirus – Member update

Following Government advice our office remains closed to visitors until further notice. Staff continue to work from home and our Customer Services Team can be contacted on 01226 772923 Monday to Friday 9.30am – 4.30pm. Live chat is also available here on the website during the same hours. Alternatively email us at


You can access your pension records online at any time of day at - run retirement quotes, update personal details, view payslips and p60’s (retired members only) and much more.


These are exceptional times and we would like to reassure you that our staff are working hard to maintain business as usual.

Date 20/01/2021    

Temporary changes to our Customer Centre opening hours

We are having to temporarily reduce the hours of our Customer Centre phone line.


The customer centre will now be open Monday to Friday from 9.30am to 4.30pm until further notice. We apologise for the inconvenience this may cause.
As always, you can contact us by email at or access your benefits online at
Thank you 

Date 20/01/2021    

Pensions Authority Meeting

Join us on Thursday 21st January at 10.00am for the next Pensions Authority Meeting.





Date 20/01/2021    

Office Closure Monday 18th January

Please be aware that our office will be closed Monday 18th January. This is a one day closure for staff wellbeing.


During this time you can still use our website, access your pension account online at or email us at and we will deal with your enquiry on our return to work.


Staff are working harder than ever to maintain business as usual. We apologise for any disruption this may cause but please know the health of our staff is a priority during these difficult times.

Date 15/01/2021    

Christmas & New Year Closure Details

Date 16/12/2020